Chunking and Metadata Strategy for Enterprise RAG
Smart chunking and metadata prevent RAG systems from hallucinating on legal text.
Anselm Tiedemann
The Deployment Layer
Features
Retry, Timeout and Compensation Logic for Multi-Step Agents
Reliable agents need idempotency keys and compensation logic, not better prompts.
Running a Voice AI Pilot in a Regulated Contact Centre
Three operational mechanics determine whether voice AI works in regulated contact centers.
David Tran
More From The Deployment Layer
Building an Offline Eval Harness Before You Change the Prompt
Building an evaluation harness catches silent regressions before they reach users.
Kavya Shirodkar